Clean the speaker grille Use a soft brush moistened with alcohol to clean the speaker grille, then check whether the issue is resolved. Inspect the audio components Go to My Huawei app or Support app on your phone and find the following paths. Download and Launch the Smart Phone Flash Tool (SP Flash Tool) Click the Scatter-loading button to navigate to the stock Rom you just downloaded. Select the Scatter File from the extracted Stock Firmware on your computer. Select the Download Only in the SP flash tool option. Click the Download button to start the Formating process. Open Backup app on Huawei phone, and tap Restore. Step 2. Choose the source of the data to be restored, and tap Next. Step 3. Select Audio file type to restore. Step 3. Tap Start restoration. In the dialog box that pops up, choose a location to restore your backed up data from Videos, Photos, Audio, and other locations. The following are the indications of a Huawei P Smart Plus 2019 no sound problem/issue: The Huawei will ring, but the speaker will not function for anything else. No sound at all for calls, apps, music, and so on on the Huawei P Smart Plus 2019. The Huawei has become locked in headphone mode. Step 2. Reboot your Huawei P Smart Plus 2019. Holding down the power button on the right side of the phone for 2 seconds will bring up a prompt to switch off the device, go into airplane mode, or restart the device. Press the restart button and wait for the Device to restart; this should clear up any problems that were causing the problem. . If your Huawei P Smart 2019 is frozen or unresponsive you can perform a soft reset for restart your device. If your Huawei P Smart 2019 smartphone has problems My Huawei P Smart is fairly new (4 months old). The call microphone, the one at the bottom of the device, does not work during the first ten seconds or so of calls (both incoming and outgoing). I hear the other party but they do not hear, except after some time. It is the same for both sims and WhatsApp calls. Anyone had anything like this? Any I have a big problem with my Huawei p smart 2019. Since a few days I'm not able to call someone because when I speek my voice is not heared by the call partner, only when I turn on the speaker. All other things works fine WhatsApp records and sound memos. I don't know what's the issue here. I tried already a hard reset but It didn't work. The sound is not clear or the speaker is mute during phone call. If the sound is not clear during phone call, please try to solve with the following methods: Use the Volume Up Button to turn up the volume during phone call. You can check the volume bar on the screen when pressing the volume buttons to see whether the volume is increasing or not. It's important to find out if you can make a call. If you can't make a call, you need to solve this problem first. When the problem is solved, you will most likely also be able to receive calls. I can't receive any calls.

huawei p smart 2019 sound problem